The air conditioning is guest-controllable and can be switched off completely, so guests can set the room temperature to their own preference rather than a fixed building setting.

The public areas are quiet, with lower, dimmable lighting and no background music in the public areas or the lifts, which suits guests who prefer a calm environment as well as those with a sensory sensitivity to noise.

There are at least two power sockets per bed, with USB, USB-C and universal plug sockets on both sides of the bed, so guests can charge several devices at once without needing an adaptor.

All rooms have a balcony.

High-speed wifi is available throughout the hotel, and the rooms have smart TVs.

The rooms have a kettle and a coffee machine.

The bathroom door is lockable.

The bedroom has a full-length mirror and a makeup mirror, and the bathroom mirror is well lit for getting ready.

The rooms are soundproofed and no traffic noise is audible in the bedrooms, so guests are not disturbed by road noise or sound from outside the room.

All bedrooms have blackout curtains, which block external light fully for sleeping and for guests who are sensitive to light or sleeping during the day.

The mattresses are firm, orthopedic and firm-support, suited to guests who prefer or need firmer back support rather than a soft mattress.

Separate single duvets for a double bed are available on request, so two people sharing a bed can each have their own cover rather than sharing one.

Additional pillows are available on request.

Weighted blankets are available, which some guests find help with sleep and with feeling settled.

The bed linen is high thread-count and made from natural materials.

The rooms have circadian, sleep-optimising lighting, and the lighting is flicker-free and dimmable, which supports a natural wind-down in the evening and suits guests sensitive to harsh or flickering light.

There is abundant natural light throughout the hotel.

Cots and cribs are provided free of charge on request, and an extra bed is available, so families travelling with a baby or young child do not need to bring their own or pay a supplement for a cot.

There is a children’s club with supervised children’s activities, some of them parent-supervised, giving children a programme of their own during the stay.

There is a children’s menu and baby food, and high chairs are available in the restaurant.

Babysitting and childcare are available.

There are family rooms and some interconnecting rooms, and a single and double bed can be provided together in one room on request, so families can stay together or in adjoining space.

Nappy waste can be removed from the room more frequently than standard housekeeping on request, so used nappies do not sit in the room between cleans.

Children under 4 stay free, children of any age are welcomed, and children are allowed in the bar.

There is a family-friendly swimming area, along with family-friendly sports facilities.

There are handrails on both sides of the staircases, extending beyond the top and bottom of the stairs and easy to grip, fitted to all stairs and steps, with a handrail in the lift as well, so a guest who needs support has something to hold throughout.

Reception has seating with firm arms to push up from, and there are seats and tables near reception to rest, for guests who cannot stand for long.

The bedrooms have at least one seat with firm arms, which gives a guest something to push up from when standing.

There are grab rails around the bath for balance and support, bath seats are available on request, and bath benches and boards are provided.

The guest-room doors have lever handles and lever-handle locks, including in the bathroom, which are easier to operate than round knobs for a guest with a weak grip or arthritis.

A ground-floor room is guaranteed on request, and it is possible to avoid the lift and use the stairs by choice. Early check-in and late check-out are available on request.

There is a stool to sit on by the washbasin, for guests who cannot stand at the basin.

There is a step-free route into and around the hotel, with level access and ramps throughout, no thresholds over 5mm, and all public areas and accessible rooms on the level, so a wheelchair user can move through the hotel without encountering steps.

All doors are at least 800mm wide, including the hotel entrance and the doorways to accessible rooms and public areas, giving clearance for a wheelchair.

The lift reaches all bedrooms and the restaurant, is at least 1100mm wide and 1400mm deep, and has all controls within reach from a wheelchair.

There is accessible parking within 50m of the entrance, with at least one space per accessible room, marked, level, well lit and enforced.

There is a step-free shower with wall-mounted and mobile shower chairs, transfer grab rails, a detachable shower head, thermostatic taps and turning space, so a wheelchair user can shower with support and without a step to cross.

There is at least 1.5m of clear space on each side of the bed and transfer space on both sides, the bed is at least 600mm from the floor, and sockets, switches, wardrobes, safes and thermostats are all within reach from a wheelchair.

There is a mobile hoist, wheelchairs to borrow, and charging for electric wheelchairs and scooters.

There are Braille and tactile signs, tactile and Braille buttons in the lift, and voice announcements in the lift, so a blind or low-vision guest can navigate and use the lift independently.

The steps have tactile markings and contrast strips, closed risers, and non-slip surfaces at the edges, which make the step edges visible and safer for a low-vision guest.

The handrails contrast with the background, including on the outside steps, so they are easy to see.

The furniture and surfaces are glare-free, the mirrors are free of bright lights, and the entrance and car park are well lit, which reduces glare that can disorient a low-vision guest.

A familiarisation tour is available on arrival to help a guest learn the layout.

There are strobe-light and visual smoke detectors, an audible alarm system throughout, and emergency alarms in the bedrooms and accessible-room bathrooms reachable from the shower and toilet, so a deaf or hard-of-hearing guest is alerted visually if the alarm sounds.

There is a hearing loop in reception, clearly signed, and a portable hearing loop is also available for use elsewhere.

Vibrating and flashing alarm clocks are available.

The in-room ventilation is silent, and the extractor fan can be turned off by staff on request, so the room can be kept free of constant mechanical noise.

The lighting in the rooms is flicker-free and dimmable, which suits guests who find flickering or harsh light uncomfortable.

There are no noisy hand dryers in the bathrooms.

The decor is minimalist throughout and in the rooms, with unobtrusive artwork only, giving a visually calm environment.

The rooms can be cleared of fragile ornaments, and bedspreads, blankets and cushions can be removed on request, so the room can be adjusted to a guest’s needs.

The public areas are quiet and there is no background music in the public areas or the lifts.

A familiarisation tour is available on arrival, so a guest can learn where everything is before the stay begins.

Guests can avoid queuing, and staff help guests avoid pressing buttons in public areas, which supports guests who find queues or self-operated controls difficult.

Emergency evacuation procedures are discussed on arrival, including specific procedures for guests with disabilities.

Staff are trained in welcoming guests with disabilities, are made aware of guests needing assistance, and additional assistance can be arranged in advance of arrival.

There is a 24-hour prayer room, with gender-segregated prayer rooms, prayer mats provided, and Qibla stickers in the room to indicate the direction of prayer.

Alcohol can be removed from the room on request, and there is a wide selection of non-alcoholic drinks available.

During Ramadan daytime, food can be removed from the room on request, and the hotel provides Iftar dates to break the fast.

The toilet flush and taps are non-electronic, both throughout the property and in the rooms, which matters for guests whose observance avoids operating electrical switches at certain times.

A local synagogue is within walking distance of the hotel.

Staff have cultural and religious diversity training and take annual leave for religious festivals.

There are vegan and vegetarian menus, a vegan afternoon tea, and seasonal menu choices.

Halal dining is available at the hotel.

Major allergies including dairy, gluten, nuts and shellfish are catered for when the hotel is informed in advance, so guests should notify the hotel of an allergy before or on arrival.

The on-site spa offers men’s treatments and couples’ massage, with a treatment menu that includes aromatherapy, hot stone, reflexology, Ayurvedic treatments, hydrotherapy, hammam, facials, detox and a wellness consultation.

The spa products are organic, vegan and cruelty-free.

There is a 24-hour gym with fitness classes, weights, a treadmill and yoga mats, and use of the gym is included in the stay.

There are sea views from the hotel and from some bedrooms, along with views of nature.

There is a pool with sun loungers, enough for every guest, and pool and beach wait service.

The hotel runs on 100% renewable electricity, with on-site renewable generation, green heating, occupancy detection to reduce energy use, and low-energy lighting throughout.

The hotel is single-use-plastic free, with toiletries supplied in recycled and recyclable packaging, refillable toiletries, and vegan, plastic-free complimentary toiletries.

The hotel recycles glass, paper and recyclable plastics, with recycling bins around the hotel and in the rooms, and left-over soap is recycled.

The hotel is Travelife certified, and has an environmental policy and a CSR policy, sustainably sourced building materials, space reserved for nature, and a beach-cleaning programme.

The food is locally, seasonally, ethically and sustainably sourced, some of it organic, with a food-waste reduction programme in place.

Guests can choose to forego daily towel laundering, and the hotel uses low-flow toilets and water-saving aerators to reduce water use.

Fragrance-free rooms are available, and fragrance-free bathroom products are provided on request, for guests with a fragrance sensitivity or respiratory condition.

The bedding is hypoallergenic and a hypoallergenic detergent is used.

Strong-smelling cleaning products are avoided and eco-friendly cleaning products are used, which helps guests sensitive to chemical smells.

A room with no flowers or plants in or near it is available on request, for guests with a pollen or plant allergy.

There is hard flooring for allergen control, with low-pile carpet used elsewhere, which holds fewer allergens than deep carpet.

The windows open for fresh air.